Privacy policy

Last updated: April 19, 2026

This Privacy Policy describes how Dandy® Prints (“we”, “us”, or “our”) collects, uses and discloses your personal information when you visit our website, make a purchase, or otherwise interact with our services.

Our store is powered by Shopify, which provides the e-commerce platform that allows us to sell our products and services to you.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

When you visit or interact with our website, we may collect certain personal information about you.

This may include:

Contact information

  • Name
  • Email address
  • Billing address
  • Shipping address
  • Phone number

Order information

  • Items purchased
  • Payment confirmation
  • Transaction details
  • Order history

Device and usage information

  • IP address
  • Browser type
  • Device information
  • Pages viewed and interactions on the website

Customer communications

- Messages or enquiries you send to us via email or contact forms.

How We Collect Your Information

We collect personal information in the following ways:

Information you provide directly

  • when you place an order
  • when you contact us
  • when you sign up for emails

Information collected automatically
When you visit our website we may automatically collect certain information using cookies and similar technologies.

Information from service providers
Some information may be provided to us by trusted service providers such as Shopify when you interact with our store.

How We Use Your Personal Information

We use your personal information to:

  • Process and fulfil your orders
  • Provide customer support
  • Send order confirmations and updates
  • Arrange shipping and delivery
  • Prevent fraud or security issues
  • Improve our website and services
  • Send marketing emails where you have consented to receive them

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email we send.

Sharing Your Personal Information

We may share your personal information with trusted third parties in order to operate our business and provide our services.

These may include:

Shopify
Our website platform which processes customer orders and store operations.

Payment processors
To securely process payments.

Shipping providers
Such as Royal Mail or other global and national delivery services to deliver your order.

Analytics and marketing providers
To help us understand website usage and improve our services.

We may also share personal information if required to comply with legal obligations or to protect our rights.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience and help our store function properly.

Cookies allow us to:

  • remember your preferences
  • enable secure checkout
  • understand how visitors use our website
  • improve our services

Some cookies are necessary for the website to function properly.

You can control cookies through your browser settings. However, disabling certain cookies may affect how the website works.

Because our store is powered by Shopify, Shopify may also place cookies on your device to support store functionality, analytics and secure checkout.

For more information about Shopify cookies, visit:
https://www.shopify.com/legal/cookies

Data Retention

We retain your personal information for as long as necessary to:

  • fulfil your orders
  • provide our services
  • comply with legal obligations
  • resolve disputes
  • enforce our agreements

If you request that your personal information be deleted, we will remove it unless we are required to retain it for legal or regulatory reasons.

Your Rights (UK & EEA)

If you are located in the United Kingdom or the European Economic Area, you have certain rights under data protection law.

These may include the right to:

  • access the personal information we hold about you
  • request correction of inaccurate information
  • request deletion of your personal data
  • restrict or object to certain processing
  • request a copy of your data (data portability)

To exercise these rights, please contact us using the details below.

You also have the right to lodge a complaint with your local data protection authority.

In the UK this is the Information Commissioner’s Office (ICO).

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children's Information

Our website is not intended for children and we do not knowingly collect personal information from individuals under the age of 16.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal and regulatory reasons.

Any updates will be posted on this page with an updated revision date.

Contact

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Email: dandyprintsuk@gmail.com